South Australian Country Fire Service Promotions Unit

Raising awareness of the roles, training and activities of CFS Volunteers state-wide


Operational Services

Headquarters Operations Services

A Multi Service incident

The CFS Operations Section, comprises a number of areas which assist in Coordinating Incidents, allocating Resources and the dissemination of information.

The State Coordination Centre, the State Operations Call Centre, the Intelligence Cell and the State Air Desk are the core features of this Section, and are located in the Emergency Services Heaquarters complex at Keswick.

These areas are not always staffed and operational during the week, but as the need arises with an incident, certain areas are brought in as required to manage the resources and information.

The CFS manage incidents using the Australasian Inter-service Incident Management System (AIIMS) and the physical rooms have been setup to facilitate the functions and roles within AIIMS, allowing for the largest incident. Many external services will meet here to determine courses of action.